Question 1

What is FetchWise?

Accepted Answer

FetchWise connects veterinary clinics and pet families. FetchWise Clinic is veterinary clinical software for the clinic, with Sage and Desk AI built in, and the FetchWise app is a free pet health app for families.

Question 2

What is FetchWise Clinic?

Accepted Answer

FetchWise Clinic is veterinary clinical and practice management software built for Indian clinics. It runs appointments, patient records, prescriptions, lab reports, vaccines, certificates, billing with GST, stock and payroll, and sends every record the vet signs to the family's FetchWise app.

Question 3

Is the FetchWise app free for pet parents?

Accepted Answer

Yes. The FetchWise app is free on Android. It keeps each pet's health passport, reminds families about vaccines and medicines, and connects them to the clinics they choose.

Question 4

How do records get from the clinic to the family's phone?

Accepted Answer

The vet signs a record in FetchWise Clinic and it appears in the pet's passport in the FetchWise app at once, marked as verified by that clinic. The family decides which clinics can send records, and can stop a clinic at any time.

Question 5

Does Sage replace a vet?

Accepted Answer

No. Sage is an AI assistant. In the family app it helps owners understand what they see and tells them plainly when to see a vet; it never diagnoses or gives medicine doses. In FetchWise Clinic, Sage suggests in clinical language and the vet confirms every step.

Question 6

What is Desk?

Accepted Answer

Desk is an AI practice manager coming to FetchWise Clinic. It will draft bills, GST return drafts, stock orders and pay runs from the clinic's own records for a person to check and post. It never files a return, pays anyone or posts to the books on its own.

Question 7

Does FetchWise work for clinics outside big cities?

Accepted Answer

Yes. FetchWise Clinic is built for Indian veterinary clinics of any size, from a single vet to a group of clinics, and the FetchWise app speaks 27 languages, including Hindi, Tamil, Telugu, Bengali, Marathi and Urdu.

Question 8

Is pet and clinic data kept private?

Accepted Answer

Yes. FetchWise never sells data and shows no advertising. Records stay with the clinic that made them, and a family's records are shared only with the clinics the family allows. Families can delete their account and everything in it from the app.

Question 9

How do I get a demo?

Accepted Answer

Book a demo at fetchwise.co/demo. It takes four taps and a phone number, and the FetchWise team gets in touch within one working day.

Question 10

What is Sage?

Accepted Answer

Sage is FetchWise's artificial intelligence for veterinary care. In FetchWise Clinic, Sage listens to the consult and drafts the notes, reads lab reports, vaccine cards and prescriptions, and suggests differentials and next steps in clinical language for the vet to confirm. In the free FetchWise app, Sage knows each pet and tells families plainly whether to watch at home, see a vet within hours, or go now, in 27 languages. Sage suggests; a vet always decides.

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